Question 1

Are your Littmann stethoscopes authentic?

Accepted Answer

Yes. Every stethoscope we sell is a genuine 3M Littmann product. We guarantee 100% authenticity on every unit.

Question 2

How much is delivery?

Accepted Answer

We offer two delivery options: Same-day delivery (from SGD 20) or standard 1–3 day delivery (from SGD 5). Self-collection is also available for free — just message us on WhatsApp to arrange.

Question 3

What payment methods do you accept?

Accepted Answer

We accept PayNow, credit/debit card (via Stripe), and cash on collection.

Question 4

What is the warranty?

Accepted Answer

All stethoscopes come with a 5-year warranty. If you have any issues, contact us directly and we'll handle the warranty claim for you.

Question 5

Can I return my stethoscope?

Accepted Answer

Returns are accepted within 7 days of delivery, provided the product is unused and in its original packaging. Contact us via WhatsApp to arrange.

Question 6

Do you offer self-collection?

Accepted Answer

Yes. Message us on WhatsApp to arrange a collection time and location.

Question 7

How do I choose the right stethoscope?

Accepted Answer

The Classic III is perfect for nursing students, nurses, and general practitioners. The Cardiology IV is designed for cardiologists and senior clinicians who need the highest acoustic sensitivity. Message us if you're unsure — we're happy to help.

Question 8

What's a good White Coat Ceremony gift for a medical student?

Accepted Answer

The 3M Littmann Classic III is the most popular choice — it's the standard first stethoscope for medical and nursing students in Singapore, available in 17 colours from SGD 175. See our White Coat Ceremony gift guide for picks and timing.

Question 9

I'm buying last-minute for a ceremony — can you still deliver in time?

Accepted Answer

In most cases, yes. Same-day delivery is available for SGD 20, and we hold all stock locally in Singapore, so there's no overseas wait. Message us on WhatsApp with your date and we'll confirm.

Question 10

Which colour should I pick as a gift?

Accepted Answer

Black Edition and Standard Black are the safest, most universally-liked choices for a gift. If you know the recipient's style, brighter colours like Copper Chocolate or Rainbow Caribbean make it more personal.

Question 11

Is GST included in the price?

Accepted Answer

The price you see is the price you pay. Pulse SG is not GST-registered, so no GST is charged on your order and none is shown at checkout.

Common Questions