Return & Refund Policy
Last updated: May 2026
Returns
We accept returns within 7 days of delivery, provided the product is unused and in its original packaging.
To initiate a return, message us on WhatsApp at +65 8119 3812 with your order details.
Refunds
Once we receive and inspect the returned item, we will process your refund within 5–7 business days via PayNow or bank transfer.
Non-Returnable Items
- Products that have been used or show signs of wear
- Products returned after 7 days of delivery
Warranty
All stethoscopes come with a 5-year warranty handled directly by Pulse SG. Contact us if your stethoscope develops a defect within 5 years of purchase.
Contact
- WhatsApp: +65 8119 3812
- Email: pulsesg.shop@gmail.com