Privacy Policy
Last Updated: May 15, 2026
What Data We Collect
- Email address (for orders and newsletters)
- Name and phone number (for delivery coordination)
- Delivery address (for order fulfillment)
- Order details (for warranty claims)
How We Use Your Data
- Process and fulfill your order
- Arrange delivery
- Send product updates (only if you subscribe)
- Respond to your enquiries via WhatsApp or email
- Handle warranty claims
Who We Share Your Data With
- Stripe — Payment processing (PCI-DSS Level 1 compliant)
- Delivery partner — Delivery address shared for fulfillment
- We do not sell your data to any third party
How Long We Keep Your Data
- Order data: 6 months (for warranty claims)
- Newsletter emails: Until you unsubscribe
- Deleted upon request: Always honoured within 30 days
Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Access your personal data
- Correct any inaccuracies
- Delete your data
- Withdraw consent from marketing emails
How We Protect Your Data
- HTTPS/SSL encryption on all pages
- Stripe PCI-DSS Level 1 for payment data
- Vercel secure hosting infrastructure
- No raw card data ever touches our servers
Contact Us
For any privacy-related requests:
- Email: pulsesg.shop@gmail.com
- WhatsApp: +65 8119 3812
- Response time: Within 30 days
For more information about your rights under PDPA, visit www.pdpc.gov.sg